Terms and Condition
Sure! Below is a comprehensive Terms and Conditions page for a shopping website. You can customize the placeholders like store name, contact details, and any specific policies to match your business.
1. Eligibility to Use
To place an order on our site, you must:
- Be 18 years or older, or have parental/guardian consent.
- Provide accurate, current, and complete personal information.
2. Account Registration
Creating an account gives you access to track orders, save preferences, and view past purchases. You are responsible for maintaining the confidentiality of your login credentials and agree to accept responsibility for all activities under your account.
3. Order Confirmation & Cancellation
- After placing your order, you will receive an email confirming receipt.
- We reserve the right to cancel or refuse any order at our sole discretion. If payment has already been made, we will refund the full amount.
4. Availability of Products
We do our best to maintain accurate stock levels. If an item is unavailable after your purchase, we will inform you promptly and issue a full refund or suggest alternatives.
5. Promotions & Discount Codes
- Promo codes cannot be combined unless otherwise stated.
- Offers are valid for limited time and may be withdrawn without prior notice.
- Misuse of coupons or manipulation of promotional offers may result in cancellation of the order.
6. Shipping Policy
- Orders are typically processed within [1–3 business days].
- Delivery times vary by location and shipping method.
- Shipping charges (if applicable) will be shown at checkout.
- You must provide a complete and accurate shipping address.
7. Return, Exchange & Refund Policy
Please refer to our full Return & Refund Policy for details. In summary:
- Products must be returned in original condition within [7–15 days] of delivery.
- Refunds are processed within [3–7 business days] after we receive the returned item.
- Certain categories like personal care or perishable goods may not be eligible for return.
8. Communication & Notifications
By registering or placing an order, you agree to receive transactional and promotional emails, SMS, or WhatsApp messages from us. You can opt out of marketing messages at any time.
9. Prohibited Uses
You agree not to:
- Use the website for illegal purposes
- Violate any laws or regulations
- Upload or transmit harmful content such as viruses or spam
- Misrepresent your identity or affiliation with any entity
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of those websites.
11. Force Majeure
We are not liable for any delays or failure to perform due to events beyond our control (e.g., natural disasters, pandemics, strikes, system failures).
12. Termination
We reserve the right to suspend or terminate your account and access to the website without notice if we believe you have violated our Terms.
13. Disclaimer of Warranties
We provide the website and all products “as is” and “as available.” We make no warranties, express or implied, about the accuracy, completeness, or reliability of any content or products.
14. Limitation of Liability
To the maximum extent permitted by law, [[Hope Kart] shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or any products purchased through it.
15. Indemnification
You agree to indemnify and hold harmless [Hope Kart], its officers, employees, and affiliates from any claims, losses, liabilities, or expenses arising from your use of the website or violation of these Terms.
16. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the revised date. Your continued use of the website after changes constitutes your acceptance.